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The CRM Idols!

The 2011 inaugural CRM Idol winners are crowned.

Congratulations to CRM Idols:

  • CRM Idol Americas—Get Satisfaction
  • CRM Idol EMEA—BPMonline CRM
CRM Idol
 

 


About CRM Idol
CRM Idol is a unique opportunity for 60 CRM and social CRM software providers to make their pitches to the industry's most recognized influencers and advocates and connect with bloggers, analysts, venture capitalists, global integrators and alliance partners all while garnering valuable media coverage and highly focused publicity.

To learn more, visit crmidol.com »

 

CRM Idol Americas (for 2011)

CRM Idol Winner Get Satisfaction Get Satisfaction empowers its customers to deploy and manage online communities where participants can post questions, comments and complaints. Get Satisfaction customers can respond to posts directly, or their customers can respond to each other. Community members can rate the responses based on how helpful they are. Get Satisfaction then appends metadata to customer comments, such as tags, keywords, products, sentiment and other attributes, in order to analyze the wealth of unstructured conversation and user generated content.

 

CRM Idol Europe, Middle East and Northern Africa (for 2011)

BPMonline CRM Based in the UK, BPMonline CRM finds competitive differentiation with its enhanced business process management (BPM) features. The SaaS CRM software is based on the advanced process modeling standard – BPMN – and enables non-programmers, such as business analysts, to modify the CRM system in order to fit business requirements without the need for programming. The CRM solution also caters to several industries, including advertising, banking, distribution, professional services, retail, telecommunications and value added distribution.


The Primary Judges

A special thank you to the primary judges. These are the industry thought leaders who rallied the program and contributed countless (non-billable) hours in reviewing, mentoring and advising the next generation of CRM up and comers.

Paul Greenberg
Jesus Hoyos
Esteban Kolsky
Denis Pombriant
Brent Leary
Silvana Buljan
Mark Tamis
Laurence Buchanan
Paul Greenberg
Jesus Hoyos
Esteban Kolsky
Denis Pombriant
Brent Leary
Silvana Buljan
Mark Tamis
Laurence Buchanan
 

 

 

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