Cloud Computing CRM
CRM search»International CRM»Asia Pacific Region»Top 10 India CRM Systems

The Top 10 CRM Software Systems in India

 

CRM Software in India Insights and Vendor Snapshots

Salesforce.com CRM in India

Salesforce.com, a pioneer in the on-demand customer relationship management software industry, grew its customer base in India by 42%, outpacing the company's growth in the Asia Pacific region during its full fiscal year ended January 31, 2010.

"India is the fastest growing cloud computing market in the Asia Pacific region," said Sanchit Vir Gogia, Associate Research Manager, Software, Springboard Research. "With ongoing roll-outs of national broadband and 3G networks in India, a focus on reducing TCO (total cost of ownership), and demand for more scalability and flexibility in business applications, the cloud computing market in India is poised for continued growth."

Salesforce CRM, which includes Sales Cloud and Service Cloud, is the world's most popular software as a service CRM application. Fiscal year 2010 wins in India include AdGlobal360, Bajaj Auto Finance, Godrej Properties, GVK Biosciences Private Limited, Infotech Enterprises Limited, Microland Limited, and Y-AXIS Overseas Career.

Salesforce.com now has more than 36,000 members in its India developer community, developing applications on Force.com, which the company claims allows organizations to build and run applications five times faster, at about ½ the cost of traditional software platforms. Salesforce's AppExchange also includes many third party, integrated products developed by India ISVs (independent software vendors) and business partners.

While the on demand CRM leader clearly blazed new trails with its sales force automation (SFA) software, the company now looks to its Service Cloud to acquire the next million users - making India's outsourced call center, help desk and business process outsourcing (BPO) market an ideal destination for continued growth.

Next—Sage CRM In India >>

Top 10 India CRM SystemsSaaS in IndiaOracle in IndiaSAP in IndiaMicrosoft Dynamics CRM in IndiaSalesforce.com in IndiaSage CRM in IndiaCDC Pivotal in IndiaTalisma CRM in IndiaAmdocs Clarify in IndiaSugarCRM in IndiaImpel CRM in India

 
Quote

India is the fastest growing cloud computing market in the Asia Pacific region. With ongoing roll-outs of national broadband and 3G networks in India, a focus on reducing TCO, and demand for more scalability and flexibility in business applications, the cloud computing market in India is poised for continued growth."

~ Sanchit Vir Gogia, Springboard

 

India CRM Vendor Snapshots

 

Follow Us
social
social
social
social

crm search

Home   |  CRM  |  Sales  |  Marketing  |  Service  |  Call Centers  |  Channels  |  Resources  |  Blog