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Open Source CRM Software Systems

Open Source CRM systems are proliferating in part because these business software applications provide companies with choices outside of the traditional commercial CRM programs such as SAP, Oracle, Microsoft or Salesforce.com. For companies seeking increased software technology control to satisfy challenging industry requirements, unique business processes, complex feature sets or budgetary constraints, open source CRM applications can provide both viable alternatives and an entry point to an enterprise-wide open source software technology strategy. Open Source CRM
 
Open Source CRM Software
Low acquisition costs, the utmost extensibility, new delivery channels such as SaaS and the cloud, freedom from vendor lock-in and growing support from ecosystems are driving increased attention and exploration of open source CRM solutions. This channel focuses on open source CRM software news, views, research, experience and insight.


Open Source CRM Review
Open Source Headlines

OSS
4 stars
Sugar CRM Deep Dive Review
SugarCRM Review The release of SugarCRM 6, the addition of two new Editions—Corporate and Unlimited—and the company's impressive business performance have repositioned Sugar in the competitive landscape. This independent SugarCRM review goes in depth to examine the company and solution and fairly assess competitive strengths and weaknesses relative to the CRM competition.
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3 stars
vtiger CRM Solution Brief
vtiger The open source CRM market is picking up and vtiger CRM finds itself at a crossroads position. The company's product is solid, but the company's visibility and messaging are extremely limited when compared to a certain commercial open source CRM competitor. vtiger is at an inflexion point where it will either become noticed or cede the open source CRM software market to Sugar.
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special report
Top 10 Open Source CRM Software Systems   Feature
Open source Customer Relationship Management (CRM) vendors come in all shapes, sizes and business models. To help you narrow the field, we took a long look at the market and selected what we believe to be the top 10 open-source CRM solutions. This open source CRM software guide identifies the market share leaders for your CRM software selection short list – and provides a CRM feature set matrix to aid your software comparison analysis.
Read the Top 10 Open Source CRM Report »
Top 10 Open Source CRM

 

CRM Thought Leaders In Their Own Words
Open Source Headlines

3.5 stars
Sugar CEO, Larry Augustin Shares Vision, Business Execution and the Future of SugarCRM
SugarCRM CEO, Larry Augustin Larry Augustin, serial entrepreneur and SugarCRM CEO, discusses the three underlying constructs which guide the company and product direction, the company's business performance achievements and milestones, and how SugarCRM will advance in a competitive marketplace to earn greater differentiation, competitive advantage and continued growth.
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3.5 stars
SugarCRM CTO & Co-Founder, Clint Oram, Discusses Sugar 6.5, CRM Design & Open Cloud
Clint Oram, SugarCRM Clint Oram, SugarCRM Co-founder and CTO, discusses the new thinking that went into the release of Sugar 6.5, how the company's focus on User First influences the design and development of CRM software, and how as the company's technology chief he aligns product and technology with the company's vision and business growth aspirations.


Featured Open Source CRM Articles
Featured Articles

3.5 stars
Vetting Open Source CRM Software Solutions
Open Source CRM Software Open source software is making waves in enterprise IT; even so it's a flood short of a tsunami when it comes to CRM software. While open source CRM systems offer advantages in eliminating acquisition costs and offering source code flexibility, market growth has yet to take off. The bulwark preventing its rise is sometimes built of open source's own limitations.
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4 stars
Is Open Source CRM Mission Critical Ready?
Open Source CRM Open Source CRM has become a densely populated market with several viable software products and active user communities supporting them. Especially in the small and medium size business environment, an open source CRM package may be an answer to your CRM needs that also delivers cost savings, software extendability and a vibrant user community.
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3 stars
What Does Open Source CRM Success Look Like? Ask Estes Inc.
Open Source CRM Success Estes offers an illustrative case study example in why and how open source CRM software and ERP software systems can deliver unique value for businesses. Estes turned to SugarCRM and Compiere in order to develop customizations necessary for business process requirements unique to Estes' industry, and to do it at a lower cost than with a commercial solution.
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3.5 stars
Don't Forget To Consider Open Source CRM in Your Software Selection
Open Source CRM Selection When evaluating CRM software systems, scope out every possibility. That includes taking a hard look at whether an open source CRM system can fill your company's business needs while possibly saving you some money and delivering more software flexibility. Here's a short list of some key factors to consider and some market share leading CRM systems to explore.
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3 stars
Is Open Source CRM Ready to Compete?
Open Source CRM With its low cost of entry and flexibility, open source software is becoming more attractive to a growing number of businesses, even for mission-critical applications such as customer relationship management (CRM) and business intelligence (BI). While SugarCRM leads the pack, many other CRM software vendors are vying for early market leadership.
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OpenSource CRM Videos



Open Source Market Briefs
More References

  • Pentaho Corporation announced a new analyst report by Mark Madsen, President of Third Nature, titled Lowering the Cost of Business Intelligence With Open Source, which suggests BI software and support costs are dramatically lower with commercial open source. Small and midsize businesses (SMB) with smaller BI deployments can save approximately 50% or $36,000 on software and support costs with commercial open source compared to proprietary vendors. For enterprise deployments, serving 500+ users, companies can save up to 90% or an average of $1,500,000 with Open Source BI. According to Madsen, "Companies looking to discover how to significantly reduce the cost of BI and cut through licensing complexity with commercial open source will find this cost comparison report a valuable guidebook." End


More References
More References

  • CRMoutsiders.com Go To is an outstanding blog that covers both the open source and social CRM movements written by industry expert Chris Bucholtz, with input from other CRM thought leaders. Chris is a SugarCRM executive, but delivers original thoughts and engaging conversations in a vendor neutral format.

  • CRMforecast.com offers open source CRM software reviews. This website includes open source CRM software reviews, vendors and supporting content.

  • CRMsoftware360.com shares their annual Top 5 Open Source CRM Software Applications list.

  • CRMlandmark.com's open source CRM software research survey and results shares a good analysis of the market software leaders and the early results of customer adoption.

  • OpenSourceBizApps.com, a library of open source business software systems, including CRM, ERP, human resources, distribution and manufacturing systems.

 

 

 

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