|By Software Scope
||Sage CRM offers a broad CRM with integrated marketing, sales and service.
On-demand competitors of similar software scope include Microsoft Dynamics CRM, NetSuite CRM+, Oracle CRM on Demand, Salesforce.com, SAP's Business By Design and SugarCRM.
|By Customer Size
||Sage CRM retains a diversified customer base but the company's CRM solutions cater in largest part to the small and midsize business (SMB) market.
Primary SMB competitors in this space include NetSuite CRM+, Salesforce.com's Professional Edition, SugarCRM and to a lesser extent Zoho.
|By Vertical Market
||Similar to Microsoft Dynamics CRM and SAP's Business ByDesign, Sage CRM does not directly focus on industry-specific solutions, however, empowers partners with its application development platform and tools to develop industry specific extensions. The company also uses its online Sage Partner Solution Source marketplace to promote partner solutions.
As mentioned, primary competitors with a similar vertical market distribution strategy include Microsoft's Dynamics Marketplace, NetSuite's SuiteApp.com, SAP's Business ByDesign ecosystem and Salesforce.com's AppExchange.
CRM industry solutions are more limited than those from enterprise wide application providers such as Sage, NetSuite and SAP as the bulk of CRM-only industry solution functionality and business processes are limited to front office, customer facing CRM operations.
|By Delivery Model
||Sage CRM offers flexible delivery options, including on-demand or on-premises.
Primary SaaS CRM competitors who also offer choice in deployment include Microsoft Dynamics CRM, Oracle CRM on Demand and SugarCRM.
||Sage states it has over 6.3 million customers and over 3.1 million Sage CRM users worldwide. The company manages a direct presence in 24 countries and manages over 30,000 Sage-certified business partners across its many product lines.
Sage CRM supports multi-currency management, multiple time zones, regional editions and language sets for Chinese, Dutch, English, French, German, Japanese, Spanish and Turkish. With global distribution and software functionality Sage CRM software solutions compete globally with other CRM leaders, irrespective of any particular region, including Microsoft Dynamics CRM, NetSuite CRM+, Oracle CRM on Demand, RightNow, Salesforce.com and SugarCRM.
|By Price Point
||At $69 per user per month SageCRM.com is one of the more cost effective SaaS CRM solutions in the market.
The primary competitors with similar price point include Oracle CRM on Demand, Salesforce.com's Professional Edition and SugarCRM. Microsoft Dynamics CRM comes in at a lower price point while Salesforce.com's flagship products (Enterprise and Unlimited) are significantly higher in price.